Client Engagement and IT Support Specialist Needed at Ascentech Services Ltd

About


Ascentech Services Ltd is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria. We have a reputation for satisfying and surpassing clients expectations through our core offerings:

  • Recruitment and Selection
  • Outsourcing
  • Training and Development

We are recruiting to fill in the following position
▪️Job Title: Client Engagement and IT Support Specialist
▪️ Location: Lagos, Nigeria
▪️ Sector: Technology

Job Description

Our client, a reputable company with operations in Lagos, is seeking to hire a qualified Client engagement & IT support specialist.

Job Responsibilities

▪️Engage clients proactively to grasp their needs and concerns deeply.
▪️Tailor solutions aligned with client requirements, leveraging IT expertise.
▪️Foster enduring client relationships as a trusted advisor.
▪️Regularly update clients, gather feedbacks and address concerns.
Follow up on leads, nurturing prospect through timely communication.
▪️Coordinate physical and virtual meetings to showcase solutions.
▪️Organize seamless meetings, ensuring all technical aspects are covered.
▪️Document, report and track sales lead accurately.
▪️Manage client accounts, meeting their needs across the board.
▪️Collaborate with internal teams for holistic client solutions.
▪️Provide basic IT support and solutions.

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Requirements

▪️Strong organization for multitasking, meetings, and follow-ups.
▪️Basic IT understanding for troubleshooting and initial solutions.
▪️Attention to detail in records and documentation.
▪️Proven ability to build strong client relationships.

How to Apply

Interested applicants should forward their CV to : Outsourcing@ascentech.com.ng using the job title as the subject of the mail.

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