Universal Teller at WorkForce Group
2 min read
About
We are consultants to some of Nigeria’s most important and interesting companies delivering value across diverse areas such as Strategy, Learning & Development, Talent Sourcing, Assessment & Verification and Talent Outsourcing Services.
Our client a financial institution is searching for a diligent teller to handle the money dealings of the clients.
▪️Job Title: Universal Teller
▪️Location:Lagos
▪️ Employment Type: Full Time
Responsibilities
▪️Assisting clients with simple transactions, such as depositing and withdrawing money.
▪️Accepting payments from consumers in cash, checks, and other ways and maintaining the organization of cash, checks and deposit slips.
▪️Confirming the consumers’ identity, making sure the paperwork is completed correctly, and confirming they have enough money in their accounts to fulfill the transactions.
▪️Addressing inquiries from clients regarding their accounts and the products and services offered by the bank.
▪️Confirming the legitimacy of money and checks, the agreement between deposit amounts and documentation, and the proper entry of transactions into the computer system.
▪️Delivering unique services such printing account histories and balances, ordering cards and checks, cancelling accounts, issuing cashier’s checks and foreign money, cashing savings bonds, and processing bill payments.
▪️Recommending unique goods and directing interested clients to knowledgeable bank staff.
▪️Computerized recording of all client transactions.
▪️Knowing and observing bank policies and federal banking regulations.
Read Also: Entry-Level Customer Service Officers, tellers and ATM Custodians at Wema Bank
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Requirements
▪️Minimum of 0-1 years of customer service experience.
▪️Active listening and verbal and written communication skills, professional phone voice.
▪️A diploma from high school or an equivalent.
▪️Excellent communication, sales and customer service abilities.
▪️Strong numerical abilities and meticulousness.
▪️The capacity for patience as well as for composure and professionalism.
Method of Application
Interested and qualified candidates should